At their annual service conference, American Honda Motor Co. presented FFT with the Parts Supplier Award for the 12th consecutive year. A measure of this achievement is that the company honored just 21 of their 1,400 service parts suppliers. The automotive giant has been presenting this award for over 35 years, and it is a powerful motivator for suppliers to continually improve their processes and collaboration.
→ quality
→ cost
→ delivery consistency
In spite of the recent geopolitical turbulence affecting supply chains, Freudenberg Filtration Technologies has managed to maintain and even improve standards. This success is largely due to its focus on customer dialog and ensuring smooth lines of communication.
Proactively providing information is key to ensuring that customer expectations are always met and often exceeded. Given the scale of Honda’s operations, this is crucial. In North America alone, the company provides parts and service accessories for over 20 million Honda and Acura vehicles.
The filtration specialists of FFT look forward to continuing their partnership with Honda and delivering on their commitments for years to come.
at Freudenberg Filtration Technologies commented: